At Missouri Cannabis Card, your privacy and trust are our top priorities. This Privacy Policy explains how we collect, use, protect, and share your personal and medical information when you use our website, schedule a medical marijuana evaluation, or obtain a Missouri medical marijuana certification through our services.
We are committed to protecting your Protected Health Information (PHI) in accordance with HIPAA regulations and Missouri medical marijuana laws.
1. Information We Collect
When you use Missouri Cannabis Card services, we may collect the following:
- Personal Information: Name, date of birth, phone number, email, address.
- Government Identification: Missouri driver’s license or state ID for verification with the Missouri Department of Health and Senior Services (DHSS).
- Medical Information: Health history, symptoms, qualifying conditions, physician notes, prescriptions.
- Payment Information: Billing address, credit/debit card information (processed securely via third-party payment processors; we do not store full card numbers).
- Website & Technical Data: IP address, browser type, device information, and on-site activity for analytics and website optimization.
2. How We Use Your Information
Missouri Cannabis Card uses your information to:
- Provide medical marijuana evaluations and physician certifications.
- Register or renew your certification with the Missouri Medical Marijuana Program (MMMP).
- Communicate appointment confirmations, reminders, and follow-up instructions.
- Process secure payments and billing.
- Improve our website, services, and patient experience.
- Ensure HIPAA compliance and meet Missouri’s medical record-keeping requirements.
3. HIPAA Compliance & Patient Privacy
We comply with the Health Insurance Portability and Accountability Act (HIPAA) and Missouri state privacy laws.
This means:
- Your PHI is encrypted, stored securely, and only accessible to authorized staff.
- We do not disclose PHI without your consent, except when required by law.
- You have the right to access, correct, or request restrictions on the use of your medical records.
- Telehealth consultations and patient records are managed through HIPAA-compliant systems.
4. How We Share Your Information
We only share your information when necessary:
- With Your Consent: To submit your physician certification to the Missouri DHSS.
- With State Authorities: To comply with Missouri Medical Marijuana Program regulations.
- With Service Providers: Telehealth platforms, secure data storage providers, and payment processors under strict confidentiality.
- As Required by Law: In response to legal requests, subpoenas, or government regulations.
- For Safety: To prevent fraud, abuse, or threats to patient/public safety.
5. Data Security
Missouri Cannabis Card protects your information through:
- HIPAA-compliant electronic health record (EHR) systems.
- SSL encryption for website and telehealth sessions.
- Limited employee access to PHI.
- Regular system monitoring and security audits.
6. Your Rights as a Missouri Cannabis Patient
As a medical marijuana patient, you have the right to:
- Request copies of your medical records.
- Request corrections to inaccurate information.
- Restrict certain uses or disclosures of your PHI.
- Receive a list of disclosures made.
- Withdraw consent for non-essential data use (subject to legal obligations).
7. Cookies & Website Analytics
- Missouri Cannabis Card uses cookies to improve website performance and user experience.
- Analytics tools may collect non-identifiable information (such as IP addresses and browsing patterns).
- You can disable cookies in your browser settings, but some features may not work properly.
8. Third-Party Links
Our website may include links to third-party sites. Missouri Cannabis Card is not responsible for the privacy practices of external websites.
9. Data Retention
- We retain medical records in compliance with Missouri law (minimum 7 years).
- After this period, data is securely deleted or destroyed.
10. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in laws, medical cannabis program requirements, or business practices.
11. Contact Us
For questions about this Privacy Policy or your privacy rights, please contact:
Missouri Cannabis Card