At Missouri Cannabis Card, we are committed to providing compassionate care and professional medical evaluations for patients seeking their Missouri medical marijuana card. We understand that questions about refunds and guarantees are important, and this page outlines our clear and transparent Refund Policy.
Eligibility for Refunds
We strive to make the Missouri medical marijuana card application process simple and stress-free. Refunds may be available under the following circumstances:
1. Patient Not Approved
- If you are not approved by a Missouri-licensed medical marijuana doctor during your evaluation, you are eligible for a 100% money-back guarantee.
2. Cancellations
- Appointments canceled at least 24 hours in advance may be eligible for a refund or rescheduling without penalty.
- Cancellations made less than 24 hours before the appointment may not qualify for a refund.
3. Technical Issues / Duplicate Charges
If a duplicate payment or technical billing error occurs, we will issue a full refund once verified.
Non-Refundable Situations
Please note that certain fees and services are non-refundable:
- State registration fees paid to the Missouri Department of Health and Senior Services (DHSS) are non-refundable.
- Missed appointments or “no-shows” are not eligible for refunds.
- Patients who receive a physician certification but fail to complete their state application are not eligible for a refund.
Refund Process
- Approved refunds will be issued to the original payment method within 5–10 business days.
- For refund requests, please contact our support team at: Email:contact@missouricannabiscard.com